Last updated: July 17, 2026
1. Scope of This Policy
This policy applies to information handled through K1 Game websites, apps, account systems, games, promotions, communications and customer support. A connected payment provider, game studio, social channel or external website may publish a separate privacy policy for its own service.
2. Information We Collect
Account Information
Username, mobile number, email address, password credentials in protected form and registration details.
Verification Information
Age, identity, account ownership or documents requested for security and transaction checks.
Transaction Information
Deposit, withdrawal, bonus, payment method and account-balance records. Payment providers may process additional financial details.
Usage and Device Data
IP address, device type, operating system, browser, app version, login history, pages, games, session data and error logs.
Gaming and Promotion Data
Game activity, stakes, results, limits, reward eligibility, referral records and responsible-gaming settings.
Support Communications
Messages, attachments and issue details supplied when you contact K1 Game.
3. How Information Is Collected
Information is collected when you register, log in, verify an account, make a transaction, play a game, join a promotion, change settings or contact support. Technical information can also be collected automatically through the app, browser, cookies, logs and connected service providers.
4. How We Use Information
- Create, operate and secure your K1 Game account.
- Provide games, payments, withdrawals, promotions and customer support.
- Verify identity, age, account ownership and transaction eligibility.
- Prevent fraud, abuse, cheating, money laundering and unauthorized access.
- Maintain performance, fix errors and improve platform features.
- Apply responsible-gaming controls and investigate safety concerns.
- Send service notices and, where permitted, promotional communications.
- Meet legal, regulatory, audit and dispute-resolution obligations.
6. Payment and Verification Providers
Payment and identity-verification providers may collect or receive transaction, contact, device and verification information needed to process a request. K1 Game does not ask users to send a password, one-time code or full payment credential through an ordinary support message.
Review the provider information displayed during the payment or verification flow before continuing.
8. Data Retention
Information is retained only for as long as reasonably needed for the purpose collected, account operation, transaction records, security, fraud prevention, responsible gaming, disputes and applicable legal obligations.
Retention periods vary by data type and service. Some records may remain after account closure when needed to protect users, meet legal requirements or prevent repeated abuse.
9. Information Security
K1 Game uses administrative, technical and organizational safeguards intended to protect information from unauthorized access, alteration, loss or disclosure. These can include access controls, encryption in transit, monitoring, account verification and incident response.
No online system can guarantee absolute security. Use a unique password, protect verification codes, update your device and report suspicious activity promptly.
10. International Processing
K1 Game and its service providers may process information in countries other than the one where you live. Where required, appropriate contractual, technical or legal safeguards are used for cross-border processing.
11. Your Privacy Choices and Rights
Depending on your location and applicable law, you may request access to, correction of or deletion of certain personal information, object to or restrict some processing, withdraw consent, or request account closure.
Some requests require identity verification, and certain records may be retained when legally or operationally required. Use the K1 Game Contact page or in-app support to submit a privacy request.
12. Marketing Communications
You can opt out of optional promotional messages through the method provided in the message, account settings or support. Essential account, security, transaction and policy communications may still be sent.
13. Children's Privacy
K1 Game is intended only for adults aged 18 or older. We do not knowingly permit minors to create accounts or use real-money gaming services. Contact support if you believe a minor has provided information so the account and data can be reviewed.
14. External Links and Partner Services
K1 Game may link to payment services, game providers, social channels and other websites. Their privacy practices are controlled by their own policies. Check the destination and policy before sharing information.
15. Policy Updates and Contact
This policy may change when services, technology or legal requirements are updated. The current version and date will be published here.
For privacy questions or requests, contact K1 Game Support. Include enough information to identify the request, but never send your account password or verification code.